Our Services

We provide bookkeeping, personal and business tax preparation, GST/HST filing, and business registration support. The exact services, price, and deadline will be confirmed before work begins.

Client Responsibilities

Clients must provide complete, accurate, and readable information on time. Please inform us if any information changes or if you notice an error.

Delays in providing documents may delay the completion of your service.

Payments

Payment may be required before work begins. Some services may require a deposit.

Fees for completed work, government charges, registration fees, software costs, and work already started are generally non-refundable.

Additional work outside the original service may have an extra fee. We will inform you before completing the additional work.

Cancellation Policy

Monthly bookkeeping services may be cancelled by providing at least 14 days’ written notice before the next billing date.

Appointments should be cancelled or rescheduled at least 24 hours in advance.

Payments for work already completed or started are non-refundable. Any unpaid balance must be paid before the service is closed or documents are released.

Gig Tax Books may stop or cancel a service if documents, information, signatures, or payments are not provided on time.

Documents and Privacy

Client information is kept private and used only to provide the requested services. Please use our secure document-submission method whenever possible.

Filing Deadlines

Clients are responsible for providing documents early enough to meet filing deadlines. Gig Tax Books is not responsible for penalties or interest caused by late, missing, or incorrect information provided by the client.

Review and Approval

Clients must review their return, registration, report, or filing before approving or signing it. Your approval confirms that the information is complete and correct to the best of your knowledge.

Communication

We may contact you by email, phone, text message, or WhatsApp regarding your service. Please keep your contact information updated.

Questions or Concerns

Please contact Gig Tax Books as soon as possible if you have a question or concern. We will make reasonable efforts to resolve the issue fairly and professionally.

By purchasing, signing, approving, or continuing with a service, you confirm that you have read and accepted these policies.